We believe in treating our customers the way we would like to be treated ourselves and we’re committed to actually do it.
Here are some comments collected from Allied Innovations and Spa Parts Plus customer satisfaction surveys ran in 2019.
"I am the General Manager for a Hotspring Spa dealership in NC. We work on all brands of spas. I have been purchasing from your company for many years. I have always been impressed with the knowledge that all of your staff has. Whether it's a technical question or a product knowledge question-they have the answer!! I have come to know many of the employees by name, which makes it a more "personal" experience when calling in. They go the extra mile to help & certainly separate your company from many of the rest."
“ Doing business with Allied Innovations over the years has been GREAT ! You are my GO TO source for most products needed. The Tech department crew has been very helpful, knowledgable and courteous. I would like to give a big shout out to Venetia, she is nothing short of FANTASTIC , so helpful no matter the item needed big or small. Mahalo Nui Loa (Thank you very much) Allied Innovations. :) ”
“I would like to say that ever since I’ve started about 4 yrs ago I’ve had nothing but good things to say about Spa Parts Plus. You have never let me down, always get me through any issues I may have. You guys are my go to guys. We will alway purchase all of our spa parts from you. Thank you."
"You have always had the correct parts that I need. The knowledge to guide me when purchasing those parts, and fair pricing that enable me to make cash helping my customers keeping their spas running as designed."
''You guys stand behind what you sell. You are always there to help if there is a problem. Great customer service."
"Very satisfied with your company getting our online orders shipped fast and correctly. I highly recommend you and thanks."
"Techs and support staff you have are super and responsive. They help my service guys out. If they don't know the answers they get them and call back...... We are one company that truly appreciates them."
"It is easy to order, I know that the item is in stock, and shipping is expensive but FAST!!!"
"Overall, very excellent service. I am better at spa service as a result of Allied."
"Great Products and ship on time. What more do you need."
"I would like to believe that there is always room to improve, even though I have no complaints about the way your company does things!"
"Almost everything that we need is in stock and ships fast."
With more than 10,000 items in stock, we are your one stop source for control systems, keypads, pumps, jets, accessories and replacement parts for spas and hot tubs